Privacy Policy — 779ph

1 Introduction

779ph ("779ph," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the 779ph online gaming platform at 779ph.net and any associated mobile applications (collectively, the "Platform"). This Privacy Policy describes how 779ph collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account on 779ph or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your overall use of the 779ph Platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2 Personal Data We Collect

779ph collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include the following:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you meet the 21+ age requirement)
• Valid email address
• Mobile phone number
• Username and encrypted password
• Residential address in the Philippines (e.g., Metro Manila, Cebu, Davao, Quezon City, Makati, or other provinces)

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, PRC ID, or voter's ID)
• Proof of address documents
• Selfie or facial image for identity verification purposes
• Proof of ownership of payment methods used on the Platform

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (₱)
• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account details — stored in masked or tokenized form only)
• Account balance history and bonus credit records
• Chargeback and dispute records, where applicable

2.4 Gaming & Behavioral Data

• Game session history, including games played, wagers placed, and outcomes
• Login timestamps, session durations, and activity logs
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)
• Bonus and promotion participation records

2.5 Technical & Device Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Unique device identifiers
• Cookie identifiers and similar tracking technology data (see Section 9)

2.6 Communications Data

• Records of your communications with the 779ph customer support team
• Feedback, survey responses, and complaints submitted to 779ph
• Email and in-platform notification preferences

3 How We Collect Your Data

779ph collects your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions on the 779ph Platform.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the 779ph Platform (see Section 9 for details).
• From third-party service providers — including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, and fraud detection partners, who may share data with us in connection with your use of the Platform.
• From regulatory and law enforcement authorities — where we are required by law to collect or receive certain information about you.

4 How We Use Your Personal Data

779ph uses the personal data we collect for the following purposes:

779ph does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review, except where expressly permitted by applicable law and disclosed to you at the relevant time.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 779ph processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the 779ph Platform, process your transactions, and deliver the gaming services you have requested.
• Legal obligation: Processing is necessary for 779ph to comply with applicable Philippine laws and regulations, including anti-money laundering requirements under the AMLA, PAGCOR-regulated compliance obligations, and the Data Privacy Act itself.
• Legitimate interests: Processing is necessary for the legitimate interests of 779ph, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided that such interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications about 779ph promotions and new games — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time by updating your notification preferences in your account settings or by contacting our support team.

6 Data Sharing & Disclosure

779ph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

6.1 Service Providers

779ph engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platform providers, and fraud detection service providers. These service providers are contractually bound to process your personal data only on our instructions and in accordance with applicable data protection law.

6.2 Game Content Providers

Certain games available on the 779ph Platform are provided by third-party game developers and studios. These providers may receive limited technical and gameplay data necessary to deliver their games to you. They are not permitted to use this data for their own independent purposes.

6.3 Regulatory and Law Enforcement Authorities

779ph may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where we are required to do so by law, court order, or regulatory directive — including disclosures required under the Anti-Money Laundering Act (AMLA) and PAGCOR-regulated reporting obligations.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 779ph's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Privacy Policy.

7 Data Retention

779ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AMLA and PAGCOR-regulated record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
• Gaming and behavioral data: Retained for the duration of your account and for up to three (3) years following account closure, unless a longer retention period is required by law.
• Customer support communications: Retained for up to three (3) years from the date of the communication, or longer if the communication relates to an ongoing dispute or legal matter.
• Cookie and technical data: Retained in accordance with the cookie retention periods described in Section 9.

When your personal data is no longer required for any of the above purposes, 779ph will securely delete or anonymize it in accordance with our internal data disposal procedures.

8 Data Security

779ph implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest, including payment method details and KYC documents
• Access controls limiting personal data access to authorized 779ph personnel and service providers on a need-to-know basis
• Regular security assessments and vulnerability testing of the 779ph Platform
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Staff training on data privacy and security obligations under the Philippine Data Privacy Act

While 779ph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your 779ph account credentials. If you suspect unauthorized access to your account, please contact our support team immediately.

9 Cookies & Tracking Technologies

The 779ph Platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and collect analytical data about how the Platform is used. The types of cookies we use include:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: These cookies remember your preferences and settings (such as your preferred language and notification settings) to provide a more personalized experience on 779ph.
• Analytical cookies: These cookies collect anonymized or aggregated data about how players use the 779ph Platform, including which pages are visited most frequently and how players navigate between pages. This data helps us improve the Platform's performance and user experience.
• Security cookies: These cookies help 779ph detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 779ph Platform. For strictly necessary and security cookies, disabling them may prevent you from accessing your account or using certain features of the Platform.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 779ph:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed by 779ph. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data that 779ph holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request that 779ph correct any inaccurate or incomplete personal data we hold about you. You may update certain account information directly through your account settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 779ph's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where 779ph relies on legitimate interests as the legal basis for processing, or where your data is being processed for direct marketing purposes.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to withdraw consent: Where 779ph processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 779ph has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact the 779ph Data Privacy Officer through our support team. We will respond to all verified requests within the timeframes required by the Data Privacy Act. We may need to verify your identity before processing your request.

11 Children's Privacy

The 779ph Platform is strictly intended for individuals who are at least twenty-one (21) years of age. 779ph does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the 779ph Platform in any way.

If 779ph becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on 779ph, please contact our support team immediately so that we can investigate and take appropriate action.

12 Changes to This Privacy Policy

779ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Privacy Policy, 779ph will notify registered players through the Platform or via the email address associated with their account prior to the changes taking effect.

The updated Privacy Policy will display a revised "Last Updated" date at the top of this page. Your continued use of the 779ph Platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how 779ph protects your personal data.

13 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 779ph handles your personal data, please contact our Data Privacy Officer through the 779ph support team. We take all privacy inquiries seriously and will respond promptly.

You may also visit our FAQ page for answers to common questions about your account and data. Our support contact details are listed in the footer of this page as plain text.

If you are not satisfied with our response to your privacy inquiry or complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.